PRIVACY POLICY

This Privacy Policy outlines how Pickler Universe Pickleball Courts (“the Courts” or “we”) collects, utilizes, and discloses Personal Information when you engage with our services or visit our premises.

COLLECTING PERSONAL INFORMATION

When you engage with the Courts, we gather specific information related to your interactions, device details, and data necessary for processing your activities. The term “Personal Information” in this Privacy Policy refers to any information that uniquely identifies an individual. The information collected includes:

Device Information:
Examples: web browser version, IP address, time zone, cookie details, viewed sites or products, search terms, and interactions with the Courts’ services.
Purpose: To ensure accurate loading of our services for you and to analyze usage patterns for site optimization.
Source: Automatically collected through cookies, log files, web beacons, tags, or pixels when accessing our services.

Order Information:
Examples: name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
Purpose: To fulfill contracts, process payments, arrange shipping, provide invoices, communicate, screen for potential risks or fraud, and send relevant information or advertisements based on your preferences.
Source: Directly collected from you.

Customer Support Information:
Purpose: To provide customer support.
Source: Directly collected from you.

MINORS

The Courts’ services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided Personal Information, please contact us to request deletion.

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to facilitate our services and meet contractual obligations. Examples include:
Utilizing Shopify to power our online services. For more details, refer to Shopify’s privacy policy: Shopify Privacy Policy.
Sharing Personal Information to comply with laws, respond to lawful requests, or protect our rights.
Sharing information with strategic business alliances to achieve specific business objectives.

BEHAVIORAL ADVERTISING
We use Personal Information for targeted advertisements or marketing communications. This includes:
Using Google Analytics to understand user behavior. For details, refer to Google’s Privacy Policy.
Sharing information about your interactions with our ads on other websites with advertising partners.
You can opt out of targeted advertising through platforms such as Facebook, Google, Bing, or by visiting the Digital Advertising Alliance’s opt-out portal.

USING PERSONAL INFORMATION

We use your Personal Information to provide services, including product offerings, payment processing, order fulfillment, and keeping you informed about new products, services, and offers.

LAWFUL BASIS
For residents of the European Economic Area (EEA), processing of Personal Information is based on:

Your consent.
Contractual performance.
Compliance with legal obligations.
Protection of vital interests.
Task performance in the public interest.
Legitimate interests, which do not override fundamental rights.

RETENTION
We retain your Personal Information for our records when you place an order unless you request erasure. Refer to the ‘Your Rights’ section for more information.

AUTOMATIC DECISION-MAKING
The Courts do not engage in fully automated decision-making with legal or significant effects. Shopify may use limited automated decision-making to prevent fraud.
SELLING PERSONAL INFORMATION The Courts sell Personal Information as defined by the California Consumer Privacy Act (CCPA).

YOUR RIGHTS GDPR:
For EEA residents, you have the right to access, port, correct, update, or erase your Personal Information. Contact us for exercising these rights.

CCPA:
California residents have the right to access, port, correct, update, or erase Personal Information. Contact us to exercise these rights or designate an authorized agent.

COOKIES
We use various cookies (functional, performance, advertising, and social media) to enhance your browsing experience and optimize our services. Cookies remember actions and preferences, eliminating the need to re-enter information.

DO NOT TRACK
Please be aware that, due to the absence of a consistent industry understanding of how to respond to “Do Not Track” signals, we do not modify our data collection and usage practices when we detect such a signal from your browser.

CHANGES
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

CONTACT
For more details about our privacy practices, if you have inquiries, or if you wish to file a complaint, please contact us via email at info@pickleruniverse.com or by mail using the information provided below:

14662 Franklin Ave Unit F Tustin, CA 92780 United States
Last updated: February 11, 2022

If you are dissatisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority.